Ever have the feeling that something you were saying wasn’t coming across the way that you wanted it to? I’ve been there. And what I’ve noticed is that how I say something is just as important as what I say. I can have all the good intentions in the world but none of it matters […]
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Fear kills productivity in the workplace, and until we get rid of it we will always have team members who work underneath their potential. Fortunately, fear doesn’t have to rule our organizations. That comes at a price, however. We as leaders must make intentional choices to lead differently. In order to remove fear from our
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With so many methodologies for working your accounts receivable, developing a targeted approach is crucial to ensure your teams are working the correct claims to get you paid faster. Here are four ways you can make sure your team is working the right claims: Utilize your Practice Management System Most practice management systems now have
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The limiting factor of every organization is the strength of its culture. In unhealthy cultures, organizations diminish and minimize the creativity and talent of their employees. In healthy cultures, employees grow and innovate, propelling the business past competition and creating success for everyone involved. Every company has a culture, and the health of its culture
Here is a testimony from Dennis Fitzpatrick on his experience working with Legacy Consulting Services: “I have had the pleasure of having a business relationship with Donna White over the past fifteen years. In the area of health care reimbursement and revenue cycle management, Donna is uniquely qualified to maximize performance for her clients. Her
The words and phrases we say everyday make a huge impact on how people respond to our leadership. Great leadership hinges on how we communicate day in and day out. Our words come with power, enough power that words can shape our culture, motivate or demotivate our people, and determine our long-term success as an
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In the world of Lean, we hear over and over again about the importance of continuous improvement. Continuous Improvement makes sense because things change, businesses evolve and grow, and, naturally, our processes must change as well. A task that works well today may not work well tomorrow. With that in mind, we must be ready
Lean is a movement and a thought process that promotes change in any organization. Lean does not mean taking away valuable resources; instead, it means putting the right resources and processes in place to bring better value and service to your patients. At Legacy, we help you evaluate current business practices and transform them into
Sometimes you need a short-term helping hand. Perhaps you’ve lost a key staff member, or a practice administrator is going on maternity leave. This is where Interim Practice Management services step in to help. This could range from additional billing support due to staff changes, to full practice administration in the wake of staffing changes.
Can a personality assessment really make a difference? Well, try to answer these questions: Have you ever wondered why you and another co-worker always seem to clash? Is there a relationship in your life that you would like to improve? Communication Communication is the foundation for any relationship, good or bad. But what is your
