Customized revenue cycle and medical billing solutions to increase collections and improve processes, so you can focus on patient care.

Legacy Consulting Services

Legacy Consulting Services was founded in 2013 by Owner and Principal Consultant, Donna White. Legacy is a team of revenue cycle consultants and medical billing experts focused on improving your revenue cycle, collecting more cash, and helping you grow the business.  We offer customized strategies to healthcare practices, hospitals, and dental groups/DSO’s.  The bottom line - we focus on the revenue cycle, administrative processes and cash collections, so you can focus on patient care!

Interested in more information?

Our Results

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More Profitability

We work to increase your profitability 10 – 15% with proven revenue cycle methods customized to your business.  We focus on timely and accurate billing, denials management, AR follow-up revenue cycle best practices and so much more.

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Less Expenses

Our consultants provide a thorough analysis of your practice to see where you can reduce expenses and wasted effort.

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Process Improvement

Our LEAN and Revenue Cycle Experts observe your processes and evaluate your office workflow to ensure maximum efficiency.

Why Legacy Consulting?

Results

We believe that results are the key!  We use data-driven analytics and revenue cycle assessment feedback to inform every decision we make and solution we offer. We have the number crunching skills to develop the right solutions for you to realize increased cash collections and improved results for your organization.

Revenue Cycle Subject Matter Experts

Legacy has revenue cycle subject matter experts in the areas of healthcare consulting, medical billing, payor contracting, credentialing, billing integrity audits and more.

Customizability

Legacy provides customized strategies and takes the time to understand each organization's challenges. We don’t take a one-size-fits all approach. We tailor a solution that will work best for you.

Revenue Cycle Management

  • Healthcare Consulting Services

    We offer a broad range of health care consulting and medical billing services. We keep up with the  ever-changing reimbursement and increasingly complicated claims and billing requirements so you don’t have to. Let our team put their expertise to work for you.

  • Medical Billing

    Our expert billers are ready to handle your entire billing process:

    • Keying charges
    • Submitting claims
    • Working rejections and denials
    • Managing accounts receivable
    • Posting payments

    Plus, they’re equipped to conduct in-depth account reviews – all focused on increasing cash collections.

  • Payor Contracting and Credentialing

    Legacy can handle payor contract review, reimbursement analysis, contract renegotiation and facility/provide credentialing on your behalf for government and commercial payor contracts to create increased revenue for your practice

  • Project Management

    Our project managers are experts at leveraging practice management systems, as well as electronic record system projects, large-scale IT initiatives, new practice start-ups, and so much more. We can help you streamline your day-to-day processes, saving you time and money.

Revenue Cycle Assessment

We provide in-depth evaluations of your processes, people, and systems to identify areas of weakness and develop strategies for improving efficiencies and collecting revenue cycle metrics to track success.  The Revenue Cycle Assessment includes an action plan outlining findings, as well as recommendations for improvements. The Legacy team can also support  your implementation of the recommended changes.

  • Lean Process Improvement

    Legacy’s Lean Process Improvement services help you create systems that provide superior solutions to your customers, while also eliminating inefficiencies that waste time and money. Based on the concept of continuous improvement, Lean tools and concepts allow you to maximize customer satisfaction and value delivered, minimize your resources, and make incremental, long-term progress. We can set you on a path to sustainable improvement.

  • Reporting & Data Analytics

    Patient care is the main focus of providers.  However, this produces an overwhelming amount of data to decipher.  Without this data and the ability to analyze it intelligently to address revenue cycle concerns, leaders are unaware of payer and reimbursement trends, potential billing and workflow issues, and the true financial health of the organization.

    We utilize revenue cycle dashboard reporting, trended monthly reports, such as AR rollforward, denials, trended charges/payment/adjustments, other revenue cycle KPIs and more.  Our goal is to interpret the data and report to practices in a meaningful manner to positively impact the cash flow of the organization.

What Our Customers Have to Say

Donna is a seasoned Revenue Cycle Management professional with a deep understanding of healthcare reimbursement practices.

Dennis Fitzpatrick

Chief Financial Officer

They helped us construct a doable, yet aggressive, implementation timeline and made sure we stayed on track with no unexpected A/R delays.

Tim Leffler

Chief Information Officer

Donna is also a person who displays great character and integrity. During the course of our work experience, I developed a complete sense of trust in her decision-making process regarding business issues and employee development.

Hamilton Moore

Practice Administrator

Our Partners