Seamlessly Implement Or Upgrade Electronic Health Record (EHR) And Practice Management Systems
And Eliminate Frustrations and Inefficiencies
If you are considering the move to an Electronic Health Record (EHR) for the first time, or you are not satisfied with the system your office is currently using, our consultants can help you determine the best possible options for your practice. Our experience and expertise with dozens of systems gives us the knowledge to find the best fit for you. We can assist with scheduling demos, creating Requests for Proposals (RFPs), even negotiating the pricing for your contract to make sure you get the best long-term rates for your new system. We also assist with selecting and implementing an electronic clearinghouse vendor.
Once we’ve helped you select the right system for your practice, we can apply our expertise training your staff on using your new EHR. We offer training on a wide range of systems, including
Systems we can train on include:
Our Project Managers can also assist in the implementation phase of your EHR and Practice Management systems to ensure everything stays on track and meets your established deadline.
We can even create system- or office-specific policies and procedures, training manuals, cheat sheets, and other process documentation to meet your office’s needs and ensure ongoing accuracy. All of our training materials come with industry-recommended Revenue Cycle Best Practices.
What Our Customers Have to Say
Going live on an EHR for the first time is a major undertaking. Switching from one EHR to another, however, is a whole new ballgame, and one for which there isn’t a ton of collective industry experience. Donna White and Jennifer Geoppinger led our practice confidently through the EHR selection and contract negotiation process to help ensure we were making the best decision for our present and future needs. Where they truly earned their keep, however, was in the implementation phase. They helped us construct a doable, yet aggressive, implementation timeline and made sure we stayed on track with no unexpected A/R delays. Their razor-sharp project management skills combined with their A/R management and technical knowledge were the ideal combination for our project. Since go-live, Jennifer remains involved in our team to make sure we are fully leveraging the investment we made.
Practice Administrator, Internal Medicine Associates
I first heard about Legacy Consulting from a trusted friend in the industry. Now after more than 8 months and several successful projects later, I have recommended their services to other local hospitals in the area. We are so confident about Legacy Consulting’s abilities we have turned over our patient account billing to them for processing.
Warren Memorial Hospital
I have had the great pleasure of knowing and interfacing with Donna and Legacy Consulting Services over the past several years. We have worked collectively on bringing to bear innovative services and technology solutions in both the healthcare and dental verticals. Donna’s expertise in Revenue Cycle Management and being a servant leader are apparent in the practices she represents. Beyond her subject matter expertise, she is a powerful advocate on behalf of her clients who constantly seeks to bring innovative and collaborative means to an ever changing healthcare landscape. I would not hesitate to recommend Donna and Legacy Consulting Services. I look forward to continually partnering with her in the future.
A brand-new acute care hospital has many large projects to complete in order to successfully open for business. Arguably one of the most important systems to effectively implement is the electronic medical record (EMR). The successful implementation of an EMR is reliant on many factors, such as gathering information to build the initial system options, which is dependent on understanding how the EMR will use the preferences. Legacy Consulting was instrumental to our organization in this way, with their comprehensive knowledge of NextGen Inpatient Solution products.
Another key to successful EMR implementation is management of the overall project. Clear communication channels between the EMR vendor and staff in each of the hospital’s departments is essential. Without this an organization can expect to miss major deadlines or submit incomplete or inaccurate information to the vendor, causing substandard system performance and/or delay a planned Go Live date. Legacy’s Project Management support helped ensure that our organization met important project deadlines and successfully went Live with a fully operational system on our goal date.
Finally, no matter how careful the planning, a new organization can expect to make a significant amount of changes from the conceptualized state of EMR use pre-Go Live to the actuality of system use in a fully functional hospital after the facility opens its doors. These changes require a substantial amount of system maintenance work. Our organization would not have been able to accomplish high priority changes in an efficient manner without the continued support of Legacy Consulting in the immediate post-implementation period.
If you are an organization facing a significant project involving NextGen Inpatient Solutions, you could not find a better business partner than Legacy Consulting Services.
Clinical Informatics & HIM Manager, Kearney Regional Medical Center
I utilized Legacy Consulting Services when our Centralized Business office for 8 Critical Access facilities was going live on a new HIS system. We reached out to Legacy Consulting Services for guidance with the HIS platform we were transitioning to and extra man power that was needed during this conversion to set up dictionaries and tables. If it was not for [Legacy Consulting’s] expertise and diligence with completing tasks we would have never made our go live date. Even after going live, we reached out to them for their expertise and if they didn’t already know the answer, they had connections to get me the answer I needed to move forward. We had weekly and sometime daily calls to make sure the project was on task. I will utilize Legacy Consulting Services in the future when needs arise.