March 2019

telehealth patient

Telehealth Utilization by Patients on the Rise

Stanford Children’s Health in Palo Alto, CA has grown their telehealth program exponentially over the last three years. Their goal is to be more patient-centered, making healthcare more convenient and accessible. From just 192 visits in 2017 to 1,500 already in the first few months of 2019, this practice has learned the value of providing […]

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medical director

Insurance Medical Director Denied Care without Review

Last week it was reported in an exclusive by CNN, that former Aetna Medical Director, Dr. Jay Ken Iinuma, testified during a deposition that “he never looked at patients’ records when deciding whether to approve or deny care.” This deposition was in response to a lawsuit filed against Aetna by Gillen Washington who suffers from

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