When your practice faces leadership transitions, rapid growth, or sudden gaps in staffing, you need expert support-fast. Legacy Consulting Services offers interim practice management that keeps your operations running, protects revenue, and sets the foundation for long-term success.
We step in with hands-on leadership, proven systems, and deep expertise to stabilize, assess, and transform your practice.
Why Practices Choose Legacy for Interim Management
Whether your practice is in crisis, in transition, or on the cusp of growth, we provide more than just a placeholder. We provide forward momentum.
Our interim practice management services include:
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- Strategic oversight and executive leadership
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- Staff mentoring and performance optimization
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- Revenue cycle stabilization and turnaround
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- Practice operations and workflow assessments
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- KPI monitoring and real-time dashboard reporting
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- Technology and EHR optimization
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- Payor contract review and renegotiation
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- Staff recruitment support and transition planning
Boutique Support, BIG Results
We tailor every engagement to your unique practice needs-no cookie-cutter solutions.
Let's stabilize your practice together.
What We Do - And How We Do It
When you bring in Legacy Consulting Services for interim practice management, you're not just filling a gap-you're inviting transformation. We provide stabilizing leadership, operational repair, and financial turnaround through a hands-on, metrics-driven approach.
Here's how we help practices regain control, accelerate growth, and improve performance.
01. Take Charge of Daily Operations
We assume interim management responsibilities and immediately bring structure, consistency, and accountability to your practice.
What we do:
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- Act as interim practice administrator or operations manager
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- Lead daily huddles and weekly management meetings
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- Coordinate with clinical, billing, and administrative teams
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- Troubleshoot day-to-day workflow issues
How we do it:
We begin with a gap analysis to understand what's broken or missing. We then discuss our findings with you and make plans to insert leadership with clear roles, routines, and decision-making protocols-so everyone knows what's expected and what success looks like.
02. Optimize Front and Back Office Workflow
Disorganized check-ins, scheduling chaos, and communication breakdowns can cripple productivity. We streamline workflows from the front desk to back-end billing.
What we do:
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- Redesign scheduling protocols and check-in processes
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- Optimize communication between clinical and admin staff
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- Eliminate duplication of tasks and staff inefficiencies
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- Introduce training and performance accountability
How we do it:
Using workflow mapping, we identify friction points, implement SOPs, and provide coaching and accountability for staff. If needed, we also help source and onboard temporary staff.
03. Turn Around Your Revenue Cycle
We bring deep expertise in billing, collections, and financial management to stop revenue leakage and maximize reimbursements.
What we do:
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- Conduct partial or full revenue cycle assessment
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- Clean up accounts receivable (AR)
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- Review and Implement batch eligibility and claims tracking
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- Improve charge capture and reduce denials
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- Monitor financial KPIs in real time
How we do it:
We analyze your data, fix broken billing pathways, re-train staff, and implement reporting dashboards that reveal true financial performance. We can also manage or coordinate with your billing vendor if needed.
04. Lead and Develop Your Team
A practice is only as strong as its people. We step in to support your staff through leadership transitions and performance challenges.
What we do:
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- Mentor key staff and department leads
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- Provide leadership coaching and conflict resolution
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- Support HR and onboarding processes
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- Rebuild a positive culture with team goals and accountability
How we do it:
We create clarity and calm during uncertainty, helping staff refocus on shared goals. We also help define the ideal org chart, recommend hiring needs, and support internal promotions.
05. Strengthen Technology and Reporting
What we do:
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- Improve EHR and practice management system usage
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- Set up KPI dashboards and financial reporting
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- Streamline data entry, charting, and claims documentation
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- Integrate billing and scheduling functions more effectively
How we do it:
We review your current systems and optimize how they're being used-not just what you have. We fill in training gaps and often identify hidden inefficiencies or underutilized features.
06. Build the Bridge to Permanent Leadership
We don't just manage your practice-we help you prepare for what's next.
What we do:
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- Help recruit and vet permanent leadership
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- Develop detailed transition and onboarding plans
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- Create documentation, SOPs, and training guides
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- Provide oversight during handoff to new leadership
How we do it:
We act as your bridge-ensuring when we exit, you have a team, tools, and systems in place for long-term success. We often stay on temporarily in an advisory role to support transition.
Let's guide your practice through this season of change with clarity, structure, and momentum.
Case Study: Practice Turnaround in Under a Year
Challenge: A mid-sized specialty practice was struggling after multiple leadership departures. Billing was backlogged, staff morale was low, collections were inconsistent, and revenue had dropped over 25%. The practice had no clear KPIs or financial forecasting in place.
The Legacy Solution:
We provided interim executive management and immediately:
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Assessed operations and staffing gaps
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Cleaned up months of AR and improved billing accuracy
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Implemented performance dashboards and weekly reporting
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Restructured front desk and back-office workflows
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Provided coaching to department leads
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Negotiated payor fee schedule adjustments
The Results (12 months):
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Revenue increased by 38%
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AR days dropped from 72 to 38
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Staff satisfaction scores improved by 60%
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The practice recruited a new permanent practice administrator with our help
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Transitioned smoothly with a 90-day exit plan
Need a similar turnaround?
Let's talk. Schedule a free consultation to assess your situation.
How Our Interim Services Work
Discovery & Onboarding - We assess your current challenges, goals, and operational gaps.
Stabilization - We assume interim leadership and quickly implement operational triage.
Optimization - We introduce best practices, refine workflows, and improve financial performance.
Strategic Planning - We prepare your team for long-term success, including recruiting permanent leadership if needed.
Transition - We exit with a structured plan, training, and documentation to ensure lasting improvements.
Frequently Asked Questions
Is Your Practice at a Crossroads?
Whether you're managing a sudden departure, preparing for a merger, or just trying to get your head above water-you don't have to figure it out alone. Legacy Consulting Services is ready to lead, stabilize, and elevate your practice during transition.
Call now for a consultation: 334-954-1076
Email: admin@legacyconsultingservices.com