patient ar

Surprise Medical Bills

Improving the Patient Payment Experience

Securing patient payment has always been a challenge for healthcare providers. However, higher deductible plans with more patient responsibility have made the patient payment experience of the Revenue Cycle a whole new level of challenging. The key for providers to remember is eligibility. Ensure your staff is trained in two key areas. One, how to …

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Prioritizing Patient Collections: How to reduce your Patient AR

Patient balances account for more of a practice’s total Accounts Receivable than ever before due to high deductible insurance plans. At Legacy, we have worked with some clients who have had more than 50% of their total AR in patient balances. Did you know that your chance of collecting patient monies reduces by half the …

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Expected RCM Growth

Effective Insurance and Patient AR Follow-Up

Many practices have their rejections and denials follow-up down to a fine art. But many may be leaving money on the table with their insurance and patient AR follow-up practices. Consider the following questions: How effective is your practice at collecting patient balances? Insurance balances? Do you have AR > 90 days less than 20%? …

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